Privacy Policy

Last Updated: 09 May 2026

This Privacy Policy explains how ScanKar ("we", "our", "us") collects, uses, stores, and protects information when you use the ScanKar software and related services ("Service").

By installing or using ScanKar, you consent to the practices described in this policy. If you do not agree, please discontinue use of the software.

1. Information We Collect

1.1 Personal Information

We may collect limited personal information during registration or payment, including:

  • Name
  • Email address
  • Phone number
  • Billing details
1.2 Device & Technical Information

For licensing, security, and diagnostics, ScanKar may collect:

  • Device identifier (hashed)
  • Operating system version
  • Application version
  • License status and activation timestamps
  • Error logs and crash reports (non-personal)
1.3 Business Data

Business data processed by ScanKar (such as SKU data, barcode mappings, order information, and images) is generated and controlled by the customer.

2. How We Use Your Information

  • License activation and validation
  • Customer support and issue resolution
  • Software improvements and bug fixes
  • Compliance with legal obligations
  • Fraud prevention and misuse detection

3. Data Ownership

All customer business data remains the sole property of the customer. ScanKar does not claim ownership of your operational or transactional data.

4. Data Sharing

We do not sell, rent, or trade your personal or business data.

Data may be shared only in the following cases:

  • With payment gateway providers for payment processing
  • With service providers strictly for operational purposes
  • When required by law or government authorities

5. Data Storage & Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse.

  • Encrypted communication where applicable
  • Restricted access to sensitive systems
  • Hashed device identifiers

However, no system can guarantee 100% security.

6. Data Retention

We retain personal and technical data only as long as necessary for:

  • License enforcement
  • Legal and accounting requirements
  • Customer support

7. Cookies & Tracking

ScanKar desktop software does not use cookies. Our website may use cookies for basic functionality and analytics.

8. Third-Party Services

ScanKar may integrate with third-party services such as:

  • Payment gateways
  • Cloud services
  • Logging and diagnostics tools

We are not responsible for the privacy practices of third-party services.

9. User Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal obligations)

10. Children’s Privacy

ScanKar is intended for business use and not for individuals under the age of 18. We do not knowingly collect data from minors.

11. Policy Updates

We may update this Privacy Policy from time to time. Continued use of ScanKar indicates acceptance of the updated policy.

12. Contact Information

For privacy-related questions or requests, contact us at:

  • Email: support@scankar.in
  • Website: www.scankar.in

ScanKar — Right Product. Right Packing. Every Time.